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Metrogard Municipal
Claims Seminar
Common General Liability Claims
Claims
Investigations
Presented
by: Kenneth J Wood
Metrogard/Diplomax Claims Specialist
This Seminar will help Metrogard Policy Holders
understand how to minimize their town's risk exposure to the most common claims.
Goals of the Seminar
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To understand the
insured-carrier relationship
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To learn to protect
your school or municipality
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Communicating with
the adjuster and the public
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To learn where most
of your claims originate
Common Municipal Liability Claims
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Pothole claims
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Sidewalk trip and
falls
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Sewer Backups
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Street and property
flooding
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Medical payment
claims
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Injured students
This seminar is presented to your
town's department heads at your site. This gives you the advantage of not having to
travel to a regional location and gives us a chance to review your claims and tailor
the presentation to your town. Ken's presentation takes about one hour. There is
no cost for a Metrogard or Diplomax policy holder.
It is recommended that Department
Heads and those in departments that handle claims attend this seminar and learn
how best to assist the adjusters. Please use the guide above to determine who
from the town and/or school administration could most benefit from attending the
seminar.
Ken Wood, Metrogard/Diplomax Claims
Ken brings more
than 20
years of claims experience to the Metrogard/Diplomax Insurance Programs. After
receiving a B.A. in Communications with a minor in English from Bridgewater
State College in 1986, he trained with Liberty Mutual Insurance Company and
then served as an independent adjuster with Custard Insurance Adjusters and
Allied Adjustment Service. Ken served as both a technical specialist as well
as a Branch Manager for Allied. Since joining the Metrogard/Diplomax staff in
2000 he has developed the Municipal Claims Seminar and is available to present
it in towns throughout New England.
kwood@massamontinsurance.com
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