Metrogard
is administered by:
Massamont Insurance Agency, Inc
PO Box 1170
Greenfield, MA 01302
T. 800.444.3916
F. 413.774.3916
Send mail to rroy@massamontinsurance.com with questions or comments about this web site.
Last modified: 09/028/2005
Metrogard Municipal Claims Seminar
Common General Liability ClaimsClaims Investigations
Presented by: Kenneth J Wood
Metrogard/Diplomax Claims Specialist
This Seminar will help Metrogard Policy Holders understand how to minimize their town's risk exposure to the most common claims.
Goals of the Seminar
 | To understand the insured-carrier relationship |
| To learn to protect your school or municipality |
| Communicating with the adjuster and the public |
| To learn where most of your claims originate |
| Pothole claims |
| Sidewalk trip and falls |
| Sewer Backups |
| Street and property flooding |
| Medical payment claims |
| Injured students |
This seminar is presented to your town's department heads at your site. This gives you the advantage of not having to travel to a regional location and gives us a chance to review your claims and tailor the presentation to your town. Ken's presentation takes about one hour. There is no cost for a Metrogard or Diplomax policy holder.
It is recommended that Department Heads and those in departments that handle claims attend this seminar and learn how best to assist the adjusters. Please use the guide above to determine who from the town and/or school administration could most benefit from attending the seminar.
Ken Wood, Metrogard/Diplomax Claims Ken brings 20 years of claims experience to the Metrogard/Diplomax Insurance Programs. After receiving a B.A. in Communications with a minor in English from Bridgewater State College in 1986, he trained with Liberty Mutual Insurance Company and then served as an independent adjuster with Custard Insurance Adjusters and Allied Adjustment Service. Ken served as both a technical specialist as well as a Branch Manager for Allied. Since joining the Metrogard/Diplomax staff in 2000 he has developed the Municipal Claims Seminar and is available to present it in towns throughout New England. kwood@massamontinsurance.com